Reviews
At Thomas Heating and Air, LLC we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.
Read what other customers have said about us.
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See What Our Customers Have to Say - 90 Reviews
Larry Stratton
05/22/2024
Located in CANTON
05/22/2024
Located in CANTON
Thank you Gary for sending Lyle and Blake. These technicians knew exactly what they were doing and went above and beyond to satisfy me as a customer. Your need to satisfy a customer is a rare thing these days and greatly appreciated! I would absolutely recommend your company to anyone who is looking for an honest and caring company. Thank you again for your quick response and services. I would not hesitate using your services in the future.
Kent Jones
04/25/2024
Located in Lindale
04/25/2024
Located in Lindale
I could not be happier with the service received last year and today. Everything went extremely well. I was notified in advance of Gary's visit both times and he really knows just what to do and did it well. Our heating and A/C unit works great again and we will be sure to contact Thomas Air Conditioning & Heating the next time we need service! This company is best I have ever worked with (and I'm over 65 years old).
Paul Buchanan
11/10/2023
11/10/2023
Gary showed up a few minutes early, got to work right away and answered all of my questions while we looked at the 2 units. Gary explained to me what their service consists of on a yearly plan. We're looking forward to doing business with Thomas Heating and Air in the future. I highly recommend Thomas Heating and Air.
Michelle Davis
09/22/2023
09/22/2023
I had an amazing experience with Tomas Air Conditioning and Heating, thanks in large part to Gary, the outstanding professional who assisted us with our air conditioning needs. From the moment we contacted them, the level of service we received was top-notch.
Gary's expertise and knowledge were evident from the start. He carefully assessed our cooling requirements, provided clear explanations of our options, and helped us choose the best solution for our home. His attention to detail and commitment to ensuring our comfort were truly impressive.
Throughout the entire process, from consultation to service, Gary's customer service was amazing. He was patient, courteous, and always ready to answer our questions. It's evident that he takes pride in his work and genuinely cares about customer satisfaction.
Our air conditioning system now runs flawlessly, thanks to Tomas Air Conditioning and Heating and the expertise of Gary. We couldn't be happier with the service we received, and we highly recommend them to anyone in need of heating and cooling solutions. Thank you, Gary and the entire team, for keeping our home comfortable!
Mark Davis
09/22/2023
09/22/2023
I had a fantastic experience with Thomas Air Conditioning & Heating! Our air conditioner had a troublesome issue late in the evening, and Gary, their service tech, came to the rescue. He was not only prompt but also extremely knowledgeable and courteous. Gary quickly identified and resolved the problem, ensuring our home was cool and comfortable again. I was impressed by his professionalism and dedication to customer service. Thomas Air Conditioning & Heating is fortunate to have such a skilled technician on their team. I highly recommend their services to anyone in need of HVAC assistance. Thanks again, Gary and Thomas Air Conditioning & Heating, for your exceptional service!
Jim Farris
07/30/2023
Located in Canton
07/30/2023
Located in Canton
I was chief engineer and then facility manager for a large tech company for many years I dealt with dozens of different contractors. Thomas is one of the best I have ever dealt with. Probably the top five in Texas. And I'm ranking them number one in service and knowledge. I called him on a Sunday morning they arrived within an hour and a half and had my unit up within a half hour tip top.
Hghlnder
07/29/2023
07/29/2023
My AC started blowing warm air (bad thing in summer in Texas) so i put in a service request through Old Republic home warranty and was assigned Thomas Heating and Air. Got a call a couple hours after putting in request for them to set me up the next day with an appointment. Gary came out, diagnosed the issue within a few minutes and had my AC blowing cold air within 30 minutes of his arrival. Very professional and genuinely a great service tech! Would HIGHLY recommend them to anyone needing service!
Sheryl Basco
09/14/2022
Located in Hideaway
09/14/2022
Located in Hideaway
Thomas Heating and Air will not disappoint! They went above and beyond to make sure we felt comfortable with their service and they clearly knew what they were doing. They will return your calls almost immediately! AMAZING SERVICE! Gary and Lyle have exceptional customer service skills and will make sure you are well taken care of. I can't say enough good things about them. You won't find this attention to detail with anyone else. CALL THEM TODAY! Believe me, you will not be disappointed. We won't use anyone else!
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